consumption tax

You will be required to pay consumption tax in addition to the product price.

postage

Nationwide flat rate 880 yen (tax included)

Free shipping for orders over 16,500 yen (tax included) per destination

Delivery company

Yamato Transport * We cannot accept requests for delivery companies.

Application expiration date

We will ship within 3 days after placing your order. If payment is not made within 3 days after placing your order, we will assume that you do not intend to purchase and your order will be automatically cancelled.

defective product

Initial defects that occur within 7 days from the date of product arrival will be replaced or repaired.

Delivery time

We will ship within 1-2 business days after receiving your order.
*Closed every Wednesday.

If there is a delay due to bad weather, delivery company circumstances, or any other reason, we will notify you by email.

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About payment methods

Credit card payment

・Credit card payment Online credit card payment is possible.

Payment method: Lump-sum, split, revolving *Varies depending on the card company.
Acceptable card companies: VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS

・PAYPAL
PAYPAL is a service that allows you to easily make online payments and send and receive money between users. Established in the United States in 1998, PayPal has been used by more than 300 million people worldwide. .

・Paidy
All you need is your email address and mobile phone number. No pre-registration or credit card required. No matter how many times you shop in a month, your payment will be made once the following month. The usage amount for one month will be determined on the 1st of the following month and will be notified by email and SMS.

・Rakuten Pay
You can make smooth payments using your usual Rakuten ID and password. Earn and use Rakuten points ! Please use Rakuten Pay, which is ``simple,'' ``safe,'' and ``advantageous .''

Smartphone payment:
Payment will be made using the payment service " KOMOJU ". You can choose to pay with au PAY, PayPay, or LINE PAY. Please follow the instructions on the screen.

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About returns

Please be sure to check that there are no defects in the product. In the unlikely event that the product is defective or different from the product you ordered, please contact us within 7 days of receiving the product. We will replace the product at our expense. If we are unable to exchange the item, such as a sold-out item, a discontinued item, or a limited edition item, we will refund the product price and cash on delivery fee after the item is returned to us at our expense.

We cannot accept returns, exchanges , or cancellations after an order has been placed due to the customer's convenience.

Also, please note that we cannot accept returns or exchanges in the following cases.

・Products that have been delivered for more than 8 days ・Products that have been used by the customer ・Products that have been damaged or defaced by the customer ・Products that have been processed or repaired by the customer ・Accessories such as product boxes, tags, manuals, etc. If the item is soiled, damaged, or lost

All of the products we handle meet the manufacturer's quality standards and also meet the inspection standards of authorized domestic distributors.

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distributor

Nəw Light

Operation manager

Takuma Aragaki

Location and contact information

1F, 1-36-3 Tomari, Naha City, Okinawa 900-0012
Nəw Light
Phone number: 098-975-9953
E-mail : info@new-light-okinawa.com